Frequently asked questions

When should I take foreign exchange if I am planning a foreign trip?


Foreign exchange for travel related purposes could be released up to 60 days prior to the date of travel. Hence ticket confirmed for departure is required for release of exchange. (Except in case of students traveling abroad for higher studies).




How much ForEx can I carry in the form of currency per trip?


A maximum of US Dollars 3000 or its equivalent can be carried in Currency Notes per person in a financial year. For travel to CIS, Russia and Iran the entire foreign exchange requirement can be released in the form of Currency Notes.




How much ForEx can I carry if I travel to neighbouring countries like Pakistan, Bangladesh & Myanmar by land route?


Authorized Dealers may release exchange to travelers proceeding to Pakistan, Bangladesh or Myanmar by land route up to the amount asked for but within the eligible limit of U.S.$ 250000 per person provided the traveler is eligible for release of exchange under LRS. The journey ticket need not be insisted upon. All other conditions regarding application, verification of passport for eligibility, limit for sale of foreign currency ,sale of foreign exchange under LRS etc. remains unchanged.




Liberalised Remittance Sheme (LRS)


Under LRS, residents are allowed to remit up to USD 250,000 per financial year for permissible capital and current account transactions (or a combination of both). Only resident individuals (including minors) are permitted to remit funds abroad under LRS.




Special Conditions


Passport of the traveler should be verified by the authorized dealer/FFMC to ensure his eligibility for release of exchange under LRS.
Passport of the traveler should be endorsed with the amount of exchange sold and notation 'Basic Travel Quota' under proper authentication with stamp and date. A photocopy each of the relevant pages of the traveler's passport where personal particulars are available for example, name, address, date of birth, signature, photograph and number, date, place of issue and validity period of passport, visa for country of visit.




What can I do with my unspent Foreign Exchange?


Reserve Bank of India Regulations requires Indians to surrender unspent Foreign Exchange within 6 months of returning to India. Hence your unspent Forex can be either kept for later use (if travel is scheduled within six months of returning) or encashed for Indian Rupees at Clarity Financial Services Ltd. Or any authorized financial institution.




Do I get change back if I do not use the full face value of a Travellers' Cheque?


Yes, you will get change back.




Are there any RBI Regulations governing changing foreign currency, Travellers' Cheque to INR by tourists or NRIs?


Reserve Bank of India Regulations permits tourists/NRIs to freely change foreign currency travellers cheques to Indian Rupees.




Is there any specific RBI Regulations for bringing in foreign currency Travellers' Cheque into India?


RBI has granted general permission to any person to bring foreign currency into India from any place outside India without limit. However, they have indicated certain limits in excess of which a person has to declare the foreign currency brought into the country to the Customs Authorities on arrival.




What types of Travellers' Cheques are available?


American Express Travellers Cheques are available in a wide range of foreign currencies and Cheques USD, GBP, EUR,JPY,CAD,AUD.




Why should I carry Travellers' Cheques when I travel overseas?


American Express Travellers Cheques are recognised around the world. They are safer than cash, and if lost or stolen can be replaced worldwide, usually within 24 hours. Travellers Cheques also enable you to budget, track and control your travel expenses easily.




Is there a fee to purchase Travellers' Cheques?


Fees vary from establishment to establishment. Some establishments charge a nominal fee, while others offer Travellers Cheques fee free as a service to their customers.




Do Travellers' Cheques expire?


Travellers Cheques never expire. Unused Cheques can be saved for future trips.




How do I cash Travellers' Cheques?


Simply present the Cheque to the bank or merchant where you wish to cash it. Make sure the acceptor watches while you countersign the Cheque in the lower left-hand corner. You can also exchange your Travellers Cheques for local currency free of change at over 65,000 locations around the world. Visit our Fee-Free Exchange Partners locator for a list of locations.




Where can I use Travellers' Cheques?


American Express Travellers Cheques are recognised around the world and can be used like cash in many locations, or exchanged for local currency at banks, foreign exchange bureaux, hotels and American Express Travel Service locations.




Where do I sign on a Travellers' Cheque?


When first purchased, Travellers Cheques must be signed in the upper left-hand corner in order to be reimbursable if lost or stolen. When the Cheques are cashed, make sure the acceptor watches while you countersign the Cheque in the lower left-hand corner.




What happend if I sign the cheque in the wrong place, or my signature doesn't match?


Acceptance of Travellers Cheques and Cheques for Two is based on the acceptor watching the customer sign the Cheque in the lower left corner, and then comparing that signature with the original signature in the upper left corner (the lower left signature on a Cheques for Two must match one of the two signatures in the upper left).
The acceptor must observe the customer signing the Cheque. If the signatures are a reasonable match, the Cheque should be accepted. In case the acceptor is unsure, they should call an American Express Travellers Cheque Customer Service Centre.




When do I fill out the date on my Travellers' Cheque?


The date, in the upper right-hand corner, should be filled out upon use, just like a personal cheque.




Is there a fee to encash a Travellers' Cheque?


Normally, there is no fee to cash Travellers Cheques at merchants. Some establishments, primarily outside of the U.S., may charge a small fee. There are currently over 62,000 locations around the world that accept American Express Travellers Cheques fee free. You can also exchange your Travellers Cheques for local currency free of charge at over 65,000 locations around the world. Visit our Fee-Free Exchange Partners locator for a list of locations.




If I do not use the full face value of the Travellers' Cheque ,will I get the change back?


Yes, you will get change back, just like cash.Replacing Travellers Cheques




What happens if I lose my Travellers' Cheque?


If your Travellers Cheques are lost or stolen, refer PURCHASE AGREEMENT FORM (PAF) and contact an American Express Travellers Cheques Customer Service Centre immediately. They will provide you with step-by-step instructions for reimbursement. To ensure your reimbursement, remember to keep a record of all the Travellers Cheques serial numbers in a safe location separate from your Cheques.




Where can I get my Travellers' Cheques reimbursed?


If your Cheques are lost or stolen, you must contact an American Express Travellers Cheques Customer Service Centre immediately. They will provide you with step-by-step instructions for replacing your Cheques at your nearest Travel Service Location.




Travellers' Cheque Serial Numbers


When you purchase Travellers Cheques, it is very important that you record the serial numbers of each Cheque. If you need to report lost or stolen Travellers Cheques, you will be asked to provide the serial number of the Cheque in question. Keep your list of serial numbers in a safe place, separate from your Cheques.




How do I get refunded for the lost Travellers' Cheques?


If your Travellers Cheques are lost or stolen, the issuer will refund their face value provided.




What should be done with a deceased person's unused Travellers' Cheque?


The estate beneficiary or executor should take the Travelers Cheques, the death certificate, and any other estate papers esignating the beneficiary to their, or the estates, bank, etc and approach the issuer.





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